Privacy Policy

SYDNEY TOOLS does not sell, share or trade customers personal information collected online with third parties.

What we collect

We may collect the following information:

Name
Email
Delivery Address
Telephone Number
Mobile Number
Date of Birth

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

The personal information we collect from you will be used in some or all of the following ways:

To deliver the products you have purchased from SYDNEY TOOLS
To update you on the delivery of the product and for customer support purposes
To provide you with relevant product information
To customize future shopping for you and improve our store.

When you register as a user on SYDNEY TOOLS website or make a purchase instore, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.

You can update your personal information anytime by accessing your account on SYDNEY TOOLS website.

SYDNEY TOOLS ensures that all information collected will be safely and securely stored.
We protect your personal information by:

Restricting access to personal information
Maintaining technology products to prevent unauthorised computer access
Securely destroying your personal information when it’s no longer needed for our record retention purposes
SYDNEY TOOLS uses 128 – bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from SYDNEY TOOLS website.
In exceptional circumstances SYDNEY TOOLS may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.
SYDNEY TOOLS is committed to complying with the Privacy Act and the National Privacy principles.

If you believe that your privacy has been breached by SYDNEY TOOLS please contact us at info@sydneytools.com.au and we will resolve the issue.

When you visit SYDNEY TOOLS, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

Your computer’s IP address
Browser type
Webpage you were visiting before you came to our site
The pages with in SYDNEY TOOLS you visit
The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics. This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@sydneytools.com.au

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998 . A small fee will be payable. If you would like a copy of the information held on you please write to info@sydneytools.com.au.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you would like to delete information we collect about you, please send us a request to info@sydneytools.com.au.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name	COOKIE Description
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CURRENCY	Your preferred currency
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FRONTEND	You sesssion ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
POLL	The ID of any polls you have recently voted in.
POLLN	Information on what polls you have voted on.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wishlist.
WISHLIST_CNT	The number of items in your Wishlist.